American Well unveils telehealth patient app for Epic EHRs

American Well launched its new telehealth patient app, which integrates with Epic EHRs to make virtual appointments available directly within the EHR vendor's MyChart patient portal.

Three things to know:

1. The American Well Telehealth Patient app is a supplement to the virtual care company's telehealth clinical app, which was added to Epic's App Orchard in May and supports clinical workflows for provider-provider encounters. 

2. Patients who use the new telehealth patient app can schedule and complete video appointments in MyChart.

3. The new app also allows providers to see when a patient arrives in the virtual waiting room as well as schedule, accept and start video calls directly from the patient chart. 

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