American Well unveils telehealth patient app for Epic EHRs

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American Well launched its new telehealth patient app, which integrates with Epic EHRs to make virtual appointments available directly within the EHR vendor's MyChart patient portal.

Three things to know:

1. The American Well Telehealth Patient app is a supplement to the virtual care company's telehealth clinical app, which was added to Epic's App Orchard in May and supports clinical workflows for provider-provider encounters. 

2. Patients who use the new telehealth patient app can schedule and complete video appointments in MyChart.

3. The new app also allows providers to see when a patient arrives in the virtual waiting room as well as schedule, accept and start video calls directly from the patient chart. 

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