2 ways Yale Medicine is improving EHR usability

The CMO, CIO and chief medical information officer at New Haven, Conn.-based Yale Medicine launched a set of successful initiatives across the health system to improve user experience with EHRs, according to a blog post on the AMA Wire.

Here are two ways Yale Medicine has improved EHR usability:

1. Simpler logins. The leadership team implemented a solution that allows physicians to use their badges to sign in and out of the EHR system throughout the day after a one-time username and password login at the start of their shift. The initiative has saved physicians between six and 20 minutes each day, since they no longer have to type in their login information multiple times a day.

Sixty percent of Yale Medicine's 300 ambulatory sites have implemented the new login system.

2. Voice recognition. Yale Medicine implemented voice recognition software that connects directly to the EHR, which between 30 and 40 percent of the health system's physicians have signed up for. The speech recognition solution has led to a 50 percent reduction in the time it takes physicians to complete and close encounters.

Allen Hsiao, MD, CMIO of the Yale School of Medicine in New Haven, told the AMA Wire, "I type very fast and I thought, 'I don't need voice recognition' … I quickly found that I have better notes, higher quality, I put in things that I would have thought isn't worth the time and effort to type, but I will now speak them."

More articles on EHRs & interoperability:
GAO: VA spent $3B on VistA EHR since 2015
5 things to know about Mercy's IT consulting arm, Mercy Technology Services
EHR training is like 'learning to drive a car that has a bad steering wheel,' Penn researcher says

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