13% of McKesson Paragon EHR clients reconsider switch after Allscripts acquisition, KLAS finds

Sixty-eight percent of administrators and clinicians using the McKesson Paragon EHR don’t believe Allscripts’ acquisition of the company will improve or worsen the EHR system, according to a KLAS Research report.

Advertisement

Allscripts entered into a definitive agreement to acquire McKesson’s health IT business last month. To investigate customers’ attitudes toward the announcement, KLAS Research surveyed current McKesson Paragon EHR customers from 38 organizations.

Here’s how respondents indicated the acquisition affected their future EHR plans.

1. Those who planned to give up the Paragon EHR under McKesson and still plan to find a new vendor: 39 percent

2. Those who planned to keep the Paragon EHR under McKesson and still plan to keep it under Allscripts: 37 percent

3. Those who planned to give up the Paragon EHR under McKesson but are reconsidering their decision: 13 percent

4. Those who planned to keep the Paragon EHR under McKesson but are reconsidering their decision: 11 percent

The 11 percent who planned to stay with McKesson but are now reconsidering the Paragon EHR under Allscripts cited poor past experiences with Allscripts and uncertainty with Allscripts developing two EHR platforms.

More articles on EHRs:
61% of healthcare officials indicate terrible, poor ROI on EHRs, survey finds
Allscripts wants to embed prices into prescribing workflow
Mayo Clinic adds symptoms assessment tool to Epic patient portal

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Register to Attend Webinar

What clinicians need from AI after the pilot: Lessons from Adventist Health and Rady Children’s

Friday, July 24
12:00 PM - 1:00 PM CDT

Presenters: Dr. Dieter Sumerauer, Rady Children’s HealthDr. Salman Naqvi, AdventistDr. Reid Conant, Abridge

Advertisement

Next Up in EHRs / Interoperability

Advertisement

Comments are closed.