Sutter Health | Aetna adds nonemergency transportation to ‘anytime, anywhere’ care delivery

Logisticare | Circulation, a platform coordinating transportation between rideshare companies and healthcare providers, has become the fourth partner to join Sutter Health | Aetna’s tech-enabled initiative to deliver primary care to patients at any time or place.

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Now, members of the joint venture health plan created by Aetna and Sacramento, Calif.-based Sutter Health can request nonemergency rides through Sutter Health | Aetna’s care navigation service. Logisticare | Circulation has partnered with Lyft since 2017 to facilitate nonemergency transportation for healthcare organizations such as Humana and Chicago-based CommonSpirit Health.

The other services offered through Sutter Health | Aetna’s “anytime, anywhere access features,” which began rolling out on Jan. 1, include text-based virtual care visits through the 98point6 app, on-demand physician house calls via digital health startup Heal and care navigation concierge service from Docent Health, according to a March 9 news release.

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