At a time when health systems are focusing on big-ticket cuts, a few missed appointments may not seem like much to get excited about. But, the cumulative effects to the bottom line can be staggering: Health systems lose 55 to 65 percent of revenue as a result of referral leakage, or a collective $150 billion a year. Calculated on a per-provider basis, health systems are estimated to be losing nearly $1 million per year, per affiliated physician.
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