Zocdoc trained an artificial intelligence model to provide patients with relevant plan information based on photos of medical insurance cards. To use Zocdoc Insurance Checker, a patient uploads a photo of their insurance card, rather than manually selecting from a list of plans.
The Zocdoc Insurance Checker extracts information from the card to validate coverage prior to a patient booking an appointment on the Zocdoc scheduling platform. Once a patient selects an appointment, Zocdoc will attempt to confirm whether the physician is in-network and the expected copay.
The company also shares insurance information with the selected physician’s office to reduce the need to validate the patient’s coverage with manual confirmation calls.
More articles on artificial intelligence:
Survey: 10 things people want AI to do for them
Intel collaborates with Facebook on computer chip for AI
AI venture capital funding exceeds $1B for 3rd quarter in a row
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
