Those improvements include:
- Immediately removing a NICU employee from care
- Implementing 24/7 video monitoring in NICU patient rooms
- Reviewing and updating procedures for reporting abuse
- Requiring additional education for all patient care staff
- Conducting audits
- Using tracking tools to more closely monitor patient trends
“We know this has been a difficult journey for our patients, their families, our employees who serve them and our community” hospital officials said. “As an organization, we will work diligently to earn back your trust.”
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