Gallup’s annual employee engagement update is based on online surveys conducted throughout 2024 with 79,087 employed U.S. adults. Each percentage point change represents about 1.6 million employees, according to Gallup.
Five key findings:
1. Employee engagement peaked at 36% in 2020 and has declined since. The lowest point since 2000 was 26% engagement in 2005.
2. In 2024, 17% of employees were actively disengaged, matching levels seen in 2014.
3. Three of Gallup’s 12 measured engagement elements declined by three points or more in 2024:
- Clarity of expectations
- Feeling someone at work cares about them as a person
- Someone encouraging their development
4. The decline in engagement was most significant among employees younger than 35 and those working in industries such as finance and insurance.
5. Gallup’s recommendations for leaders:
- Define workplace culture and align it with the organization’s purpose.
- Develop a plan to upskill managers in relationship-building, accountability and goal-setting.
- Select managers capable of inspiring and engaging their teams.
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