Here are six hospital resource demand indicators that Ms. Fritz identified:
• Admission volume
• Transfer center growth
• Average daily census
• Length of stay
• ED indicators (volume, LOS, admit rate)
• Lost business (leave without being seen, transfer center declines)
Ms. Fritz also identified six capacity indicators while the patient is treated:
• Improved OR, procedural and ancillary care utilization
• Reduction in OR holds
• Alignment of staffing with demand
• Increased patient satisfaction
• Increased physician satisfaction
• Reduced equipment delays
Hospitals can use these indicators to measure demand and capacity and efficiently allocate resources.
More Articles on TeleTracking:
20 Questions to Assess Hospitals’ Operational Efficiency
6 Benefits of a Hospital’s Centralized Transfer Center
5 Hospitals Saving Costs, Boosting Revenue Through Real-Time Capacity Management
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