Employee-sponsored telehealth 23% cheaper than in-person care, Penn study says

A 24/7 telehealth program established by Philadelphia-based Penn Medicine for its employees was 23 percent less expensive than providing in-person visits for the same conditions.

The Penn Medicine OnDemand program costs an average of $380 per visit compared to an average of $493 per in-person visit, according to a June 9 Penn Medicine news release. 

The study authors argued that health systems should utilize their own network to offer telehealth care for their employees rather than contracting through a third party. 

The researchers compared 5,413 Penn OnDemand visits with 5,413 in-person employee visits. Penn OnDemand launched in July 2017. 

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