Becker’s asked supply chain leaders: What’s the most productive partnership supply chain has with another department at your system, and why has it been so effective?
The responses emphasize that supply chain’s strongest allies sit across the health system — at the bedside, in nursing leadership and in the accounts payable office.
Here is what three leaders shared.
Editor’s note: Responses have been lightly edited for clarity and length.
Luke Martin. Administrative Director of Supply Chain Management at San Angelo, Texas-based Shannon Health: The most productive partnership the supply chain team has is with our providers and clinicians. These team members are the heart and soul of patient care, as well as our mission, vision and values.
By maintaining strong relationships, building trust and being transparent, our supply chain team can help ensure exceptional care.
Rosa Costanzo. Senior Vice President and Chief Supply Chain and Procurement Officer at Miami-based Jackson Health System: One of the most productive partnerships for supply chain has been our collaboration with the Corporate Transformation Office and our nursing leadership team.
These partnerships are built on trust, a shared vision and a commitment to working together on goals. Together, we have driven meaningful improvements that directly support excellence in patient care.
Michael Alfaro. Director of Materials Management at Ventura, Calif.-based Community Memorial Healthcare: Our most productive partnership is with accounting and accounts payable. We operate as a unified front to proactively manage supplier relationships and navigate the constraints of not having a modern enterprise resource planning system.
By working closely together to reduce pricing exceptions and resolve concerns early, we maintain favorable payment terms and keep our vendors fully informed. That alignment keeps procure-to-pay operations running smoothly and protects our margins from the ground up.
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