The program, called “Catering to You,” provides patients a restaurant-style dining experience, in-room movies and free Wi-Fi. The dining service includes a restaurant-style menu and catering associates who check in with patients during meals as a restaurant server would. The catering associates typically visit each patient nine to 12 times a day, according to the report.
The hospital believes the Catering to You services give patients some control in their care, improve their comfort and increase their satisfaction, according to the report.
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