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Suzy Jaeger

Chief Patient Experience and Access Officer

Children’s Hospital Colorado

Aurora, CO

Ms. Jaeger is responsible for designing systems and services to optimize patient and family experience at Children’s Hospital Colorado, a top ranked children’s hospital serving more than 300,000 patients annually across the state, region and nation. She has served the organization for 34 years. She sets strategic direction for access to care and provides executive leadership for a broad portfolio of family services including clinical social work, child life, creative and integrative care, patient-family experience, public safety and security, food services and the association of volunteers. Ms. Jaeger helped lead the hospital’s relocation from a downtown facility to a state-of-the-art hospital on the Anschutz Medical Campus, one of the most significant projects in the hospital system’s 113-year history, and has been instrumental in opening new locations across the Denver Metro and Southern Colorado regions. She pioneered Children’s Colorado’s Health Pavilion location, an innovative medical home model providing easy access to core clinical and support services including primary care, mental health, dental care and therapy care. Ms. Jaeger has championed a robust offering of clinical support services that enable patients to develop coping skills, including the “Seacrest Studio,” a gaming and technology program and a medical dog program, as well as services that support families caring for children with complex conditions. She also leads the development of foundational digital capabilities such as online scheduling, referral management and e-consults. Children’s Colorado has been named to the U.S. News & World Report honor roll and designated the No. 1 children’s hospital in the Rocky Mountain region in both the 2024-25 and 2025-26 rankings.

Becker's Recognition

Suzy Jaegerhas been named a Becker's honoree on the lists below.

2025 Winner

Executives

Hospital and Health System CXOs to know

CXOs oversee the entire lifespan of the patient and provider journey. These detail-oriented leaders ensure that all interactions with their hospitals and health systems feel safe, high-quality, convenient and intuitive. The CXOs honored are innovative thinkers, strategic planners, brand storytellers, and fierce advocates for their patients and team members.

2026 Winner

56 Hospital and Health System CXOs to Know

CXOs oversee the entire lifespan of the patient and provider journey. These detail-oriented leaders ensure that all interactions with their hospitals and health systems feel safe, high-quality, convenient and intuitive. The CXOs honored are innovative thinkers, strategic planners, brand storytellers, and fierce advocates for their patients and team members.

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