Dr. Hinchey serves as COO of University Hospitals, a $6.4 billion health system with more than 32,000 employees, 21 hospitals, and over 200 outpatient facilities. He is responsible for all clinical operations across the system, including UH Cleveland Medical Center, UH Rainbow Babies & Children’s Hospital, UH MacDonald Women’s Hospital, UH Seidman Cancer Center, and UH Harrington Heart & Vascular Institute. Dr. Hinchey has led the implementation of the systems of care operating model, which emphasizes patient-centered, coordinated care and has driven measurable improvements in access, efficiency and quality outcomes. Under his leadership, the system improved diabetes control, blood pressure management, depression and cancer screenings across its Medicare ACO population while also increasing operating room utilization from 68% to 82%. He has advanced value-based strategies such as nursing-led “care teams of tomorrow”, standardized compensation practices, and the creation of service line volume centers to enhance efficiency and preserve quaternary care capacity. Dr. Hinchey also chairs the Northern Ohio Trauma System and serves on multiple boards.
