Ms. Ebken has provided oversight for marketing and communications at Cincinnati Children’s since 2018. Her department includes nearly 70 professionals, all responsible for the advancement and protection of the system’s brand. Her accomplishments include a key role in the development and implementation of three organizational strategic plans, the roll-out and use of two key performance improvement programs and collaborative leadership in the multi-year effort that resulted in the successful opening of the critical care building. She built the marketing and communications function, including a leadership restructure, digital-first investment, increase in crisis and executive communication capability and the formation of the culture communications, patient/family communications and research/clinician communication functions. Additionally, Ms. Ebken serves as chief of staff to the president and CEO of Children’s. In this role, she provides communication and counsel to the CEO, vice president and board members.
