Since joining Banner in 2023, Ms. Dickerson has led numerous efforts to strengthen performance, including implementing $171 million in financial improvement initiatives in 2024 alone. These initiatives focus on revenue cycle improvements, supply chain standardization and pricing, productivity improvements, and reductions in external contract labor and lengths of stay. Additional efforts on growth and diversification in 2025 increased revenues to $16 billion, up from $12.5 billion in 2022. Major accomplishments also include the development of an integrated long-range strategic and financial plan, as well as improved consumer experience with 99% of patient bills consolidated into a single payment portal. Additionally, she has led efforts in the redesign of capital allocation, budgeting and forecast setting, strengthened enterprise risk management programs including risk assessment and mitigation strategies, and enhanced leadership and planning efforts to navigate current health policy risk. Previously, Ms. Dickerson served in system roles for Sharp HealthCare in San Diego, including senior vice president of finance and CFO. Banner Health is one of the nation’s largest nonprofit health systems, serving communities across six states with 33 hospital locations, more than 400 outpatient sites, health insurance plans with more than 1 million members and 60,000 team members. As an academic health system, it conducts groundbreaking research and trains the next generation of physicians as well.
