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Rankings and Ratings

The net promoter score, an increasingly popular measure of customer satisfaction, may not be an effective metric the way most organizations use it, according to The Wall Street Journal.

Primary care is the backbone of the U.S. healthcare system given its inextricable link to positive health outcomes and health equity, yet the availability of these integral healthcare providers varies greatly state by state.

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Deciding where to spend your retirement can be overwhelming, as the choices seem endless. While several studies rank best and worst states for retirement, there are often discrepancies among them, according to MoneyWise.

Washington is the best state in the nation and the No. 4 state for healthcare, according to U.S. News & World Report's Best States rankings released May 14.

The Kaiser Foundation Health Plan was the highest-ranked health plan in five of the 22 regions included in consumer insight firm J.D. Power's annual member satisfaction survey, taking more top spots than any other insurer.

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