How the top Magnet hospitals score on nurse communication

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Only eight hospitals with the American Nurses Credentialing Center’s highest honor, Magnet with Distinction, also hold five CMS stars on nurse communication.

Since launching the Magnet with Distinction program in 2022, the ANCC has bestowed the designation to 108 hospitals: 104 in the U.S., two in Indonesia, one in Saudi Arabia and another in Scotland. 

Of those 104 U.S. hospitals, only eight achieved five out of five stars on nurse communication from CMS’ Hospital Consumer Assessment of Healthcare Providers and Systems survey. HCAHPS surveys conducted between July 2024 and June 2025 recorded 567 hospitals with five stars for nurse communication, according to CMS data released May 15.

The eight hospitals are:

  • Baylor Scott & White The Heart Hospital-Plano (Texas)
  • Cleveland Clinic Avon Hospital 
  • Deaconess Memorial Medical Center (Jasper, Ind.)
  • Northwestern Medicine Valley West Hospital (Sandwich, Ill.)
  • Roper St. Francis Mount Pleasant (S.C.) Hospital
  • Sentara Albemarle Medical Center (Elizabeth City, N.C.)
  • St. Francis Hospital & Heart Center (Roslyn, N.Y.)
  • WellSpan Surgery and Rehabilitation Hospital (York, Pa.)

About a dozen of the remaining hospitals are not covered by CMS HCAHPS data because they are specialty, rehabilitation, international, children’s or research hospitals. The survey usually covers adult inpatient acute care hospitals. 

Here are the nurse communication star ratings for the U.S.-based Magnet with Distinction hospitals: 

Arkansas

CHI Health St. Vincent Hot Springs — 3

California

Hoag Memorial Hospital Presbyterian (Newport Beach) — 4

Kaiser Foundation Hospital South Sacramento — 3

Kaiser Permanente Riverside Medical Center — 4

Kaiser Permanente South San Francisco — 3

Kaiser Permanente Woodland Hills Medical Center — 3

Mission Hospital (Mission Viejo) — 3

NorthBay Health (Fairfield) — 2

Providence Holy Cross Medical Center (Mission Hills) — 3

Providence St. Joseph Hospital Orange — 2

Providence St. Jude Medical Center (Fullerton) — 3

Salinas Valley Health Medical Center — 4

Stanford Health Care (Palo Alto) — 4

Torrance Memorial Medical Center — 3

UCLA Medical Center (Santa Monica) — 3

UC San Diego Health — Not available

Florida

Baptist Health Homestead Hospital — 3

Golisano Children’s Hospital (Fort Myers) — Not available

Nemours Children’s Hospital, Florida (Orlando) — Not available

University of Miami Health System — Not available

Georgia

Emory Johns Creek Hospital — 2

Emory Orthopaedics & Spine Hospital (Tucker) — Not available

Emory St. Joseph’s Hospital (Atlanta) — 3

Illinois

Advocate Children’s Hospital (Oak Lawn) — Not available

Advocate Condell Medical Center (Libertyville) — 3

Carle Foundation Hospital and Carle Physician Group (Urbana) — 4

Endeavor Health Elmhurst Hospital — 4

Loyola Medicine MacNeal Hospital (Berwyn) — 2

Northwestern Medicine Kishwaukee Hospital (DeKalb) and Valley West Hospital (Sandwich) — 3 for Kishwaukee Hospital, 5 for Valley West Hospital 

Northwestern Medicine Lake Forest Hospital — 3

Northwestern Medicine McHenry Hospital — 4

OSF Heart of Mary Medical Center (Urbana) — 4

OSF St. Anthony’s Health Center (Alton) — 4

Rush Copley Medical Center (Aurora) — 3

Rush Oak Park Hospital — 3

Springfield Memorial Hospital — 2

St. Francis Hospital (Evanston) — 2

Indiana

Deaconess Memorial Medical Center (Jasper) — 5

Goshen Hospital — 4

Indiana University Health North Hospital (Carmel) — 3

Indiana University Health West Hospital (Avon) — 3

Kansas

The University of Kansas Health System (Kansas City) — Not available

Maryland

MedStar Good Samaritan Hospital (Baltimore) — 3

Mercy Medical Center (Baltimore) — 2

National Institutes of Health Clinical Center (Bethesda) — Not available

Massachusetts

Brigham and Women’s Faulkner Hospital (Jamaica Plain) — 3

Spaulding Rehabilitation Hospital (Charlestown) — Not available

Michigan

University of Michigan Health-West (Wyoming) — 4

Missouri

Missouri Baptist Medical Center (St. Louis) — 4

St. Louis Children’s Hospital — Not available

Montana

Intermountain Health St. Vincent Regional Hospital (Billings) — 4

Nebraska

CHI Health St. Elizabeth (Lincoln) — 2

CHI Health St. Francis (Grand Island) — 4

Children’s Nebraska (Omaha) — Not available

New Hampshire

Mass General Brigham Wentworth-Douglass Hospital (Dover) — 4

New Jersey

Atlantic Health Chilton Medical Center (Pompton Plains) — 4

Atlantic Health Overlook Medical Center (Summit) — 3

Monmouth Medical Center (Long Branch) — 4

St. Peter’s University Hospital (New Brunswick) — 4

New York

Glen Cove Hospital — 4

Northern Westchester Hospital (Mount Kisco) — 4

St. Francis Hospital & Heart Center (Roslyn) — 5

Syosset Hospital — Not available

North Carolina

Atrium Health Lincoln (Lincolnton) — 4

Sentara Albemarle Medical Center (Elizabeth City) — 5

WakeMed Health and Hospitals (Raleigh) — 4

Ohio

Cleveland Clinic Avon Hospital — 5

Cleveland Clinic Lutheran Hospital — 2

The MetroHealth System (Cleveland) — 4

Pennsylvania 

WellSpan Surgery and Rehabilitation Hospital (York) — 5

South Carolina

Bon Secours St. Francis Hospital (Charleston) — 4

Lexington Medical Center (West Columbia) — 4

Prisma Health Baptist Parkridge Hospital (Columbia) — 4

Roper St. Francis Mount Pleasant Hospital — 5

Tennessee

St. Jude Children’s Research Hospital (Memphis) — Not available

Texas

Ascension Seton Williamson (Round Rock) — 3

Baylor Scott & White All Saints Medical Center-Fort Worth — 4

Baylor Scott & White Greater Austin Region — Not Available

Baylor Scott & White Medical Center Plano — 4

Baylor Scott & White Medical Center-Temple — 4

Baylor Scott & White Medical Center-Waxahachie — 4

Baylor Scott & White The Heart Hospital-Plano — 5

Ben Taub Hospital (Houston) — 3

Cook Children’s Medical Center (Fort Worth) — Not available

Dell Seton Medical Center at the University of Texas (Austin) — 4

HCA Houston Healthcare Conroe — 2

Houston Methodist Baytown Hospital — 4

Houston Methodist Hospital — 3

MD Anderson Cancer Center (Houston) — Not available

Medical City Lewisville — 3

Medical City McKinney — 2

Memorial Hermann Cypress Hospital — Not available

Memorial Hermann Memorial City (Houston) — 2

Memorial Hermann Southeast Hospital (Houston) — Not available

Memorial Hermann The Woodlands — Not available

Parkland Health (Dallas) — 2

TIRR Memorial Hermann Hospital (Houston) — Not available

UT Southwestern Medical Center (Dallas) — 4

Virginia

Inova Loudoun Hospital (Leesburg) — 4

Sentara Leigh Hospital (Norfolk) — 4

Sentara Martha Jefferson Hospital (Charlottesville) — 4

Sentara Northern Virginia Medical Center (Woodbridge) — 3

Sentara Princess Anne Hospital (Virginia Beach) — 4

Wisconsin

Aurora Sinai Medical Center (Milwaukee) — 4

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