The index uses a 100-point scale for its rankings. This year’s rankings also included Centene, which was not measured in 2020.
Here are how eight payers ranked:
1. Blue Cross and Blue Shield: 75 (up 4 percent)
2. Kaiser Permanente: 75 (up 3 percent)
3. Humana: 74 (down 1 percent)
4. UnitedHealth: 74 (up 3 percent)
5. Aetna: 73 (up 3 percent)
6. Other insurers: 73 (no change)
7. Centene: 72 (not measured in 2020)
8. Cigna: 68 (down 4 percent)
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
