Becker's has compiled a list of the best hospitals for nurse communication in each state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS.
CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The nurse communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their nurses explained things clearly, listened carefully to the patient, and treated the patient with courtesy and respect.
The star rating is based on survey data collected from hospital patients between April 2022 and March 2023. The figures are from CMS' Provider Data Catalog and were released Jan. 31. Asterisks denote that CMS included a footnote about the organization's data, which are summarized below.
Alabama
Fayette Medical Center
Jack Hughston Memorial Hospital (Phenix City)
Lakeland Community Hospital (Haleyville)
St. Vincent's Chilton (Clanton )
St. Vincent's Blount (Oneonta)
Alaska
673rd Medical Group (Joint Base Elmendorf-Richardson)
Bassett Army Community Hospital (Fort Wainwright)
Peacehealth Ketchikan Medical Center
South Peninsula Hospital (Homer)
Arizona
Arizona Orthopedic and Surgical Specialty Hospital (Chandler)
Arizona Spine and Joint Hospital (Mesa)
Mayo Clinic Hospital (Phoenix)
Oasis Hospital (Phoenix)
Western Regional Medical Center (Goodyear)
Arkansas
Arkansas Heart Hospital (Little Rock)
Arkansas Heart Hospital-Encore (Bryant)
Arkansas Surgical Hospital (North Little Rock)
Chambers Memorial Hospital (Danville)
Fayetteville VA Medical Center
Northwest Health Physicians Specialty Hospital (Fayetteville)
California
60Th Medical Group (Travis Air Force Base)
Adventist Health Tehachapi Valley
Docs Surgical Hospital (Los Angeles)
Fresno Surgical Hospital
Mammoth Hospital (Mammoth Lakes )
Mark Twain Medical Center (San Andreas)
Stanislaus Surgical Hospital (Modesto)
Tahoe Forest Hospital (Truckee)
Colorado
Animas Surgical Hospital (Durango)
Eastern Rio Blanco County Health Service District (Meeker )
Grand Junction VA Medical Center
St. Anthony Summit Medical Center (Frisco)
VA Eastern Colorado Healthcare System (Aurora)
Florida
Naval Hospital Jacksonville
96th Medical Group (Eglin Air Force Base)
Georgia
Dwight D. Eisenhower Army Medical Center (Fort Gordon)
Morgan Medical Center (Madison)*
Piedmont McDuffie (Thomson)
St. Mary's Good Samaritan Hospital (Greensboro)
WellStar West Georgia Medical Center (Lagrange)
Idaho
Boise VA Medical Center
Gritman Medical Center (Moscow)
Northwest Specialty Hospital (Post Falls)
St. Luke's Wood River Medical Center (Ketchum)
Illinois
Carle Hoopeston Regional Health Center
Crawford Memorial Hospital (Robinson)
Ferrell Hospital (Eldorado)
Hammond Henry Hospital (Geneseo)
Jersey Community Hospital (Jerseyville)
Memorial Hospital (Carthage)
Midwestern Regional Medical Center (Zion)
Midwest Medical Center (Galena)
Salem Township Hospital
Sparta Community Hospital
St. Joseph's Hospital (Breese)
St. Joseph's Hospital (Highland)
St. Joseph Memorial Hospital (Murphysboro)
Taylorville Memorial Hospital
Wabash General Hospital (Mount Carmel)
Indiana
Adams Memorial Hospital (Decatur)
Cameron Memorial Community Hospital (Angola)
Greene County General Hospital (Linton)
Harrison County Hospital (Corydon)
OrthoIndy Hospital (Indianapolis)
Parkview Wabash Hospital
Parkview Whitley Hospital (Columbia City)
Physicians' Medical Center (New Albany)
Pinnacle Hospital (Crown Point)
VA Northern Indiana Healthcare System-Marion
Iowa
Buena Vista Regional Medical Center (Storm Lake)
Cherokee Regional Medical Center
Crawford County Memorial Hospital (Denison)
Floyd Valley Healthcare (Le Mars)
Grinnell Regional Medical Center
Iowa City VA Medical Center
Iowa Specialty Hospital-Belmond
Iowa Specialty Hospital-Clarion
Kossuth Regional Health Center (Algona)
Lakes Regional Healthcare (Spirit Lake)
Methodist Jennie Edmundson (Council Bluffs)
Montgomery County Memorial Hospital (Red Oak)
Myrtue Medical Center (Harlan)
Sioux Center Health
Van Diest Medical Center (Webster City)
Veterans Memorial Hospital (Waukon)
Waverly Health Center
Winneshiek Medical Center (Decorah)
Kansas
Clara Barton Hospital (Hoisington)
Clay County Medical Center (Clay Center)
Colmery-O'Neil Va Medical Center (Topeka)
Kansas City Orthopaedic Institute (Leawood)
Kansas Heart Hospital (Wichita)
Kansas Surgery & Recovery Center (Wichita)
Manhattan Surgical Hospital
Mercy Specialty Hospital Southeast Kansas (Galena)
Neosho Memorial Regional Medical Center (Chanute)
Republic County Hospital (Belleville)
Salina Surgical Hospital
Smith County Memorial Hospital (Smith Center)
William Newton Hospital (Winfield)
Kentucky
Fleming County Hospital (Flemingsburg)
Manchester Memorial Hospital
Marcum and Wallace Memorial Hospital (Irvine)
Owensboro Health Muhlenberg Community Hospital (Greenville)
Rockcastle County Hospital (Mount Vernon)
Saint Joseph Berea
Louisiana
Avala (Covington)
CHRISTUS Central Louisiana Surgical Hospital (Alexandria)*
Claiborne Memorial Medical Center (Homer)*
Cypress Pointe Surgical Hospital (Hammond)
Franklin Medical Center (Winnsboro)
Lafayette Surgical Specialty Hospital
Ochsner American Legion Hospital (Jennings)
Ochsner St. Anne General Hospital (Raceland)
Ochsner St. Martin Hospital (Breaux Bridge)
Our Lady of the Angels Hospital (Bogalusa)
Our Lady of the Lake Surgical Hospital (Slidell)
St. Charles Parish Hospital (Luling)
Surgical Specialty Center Of Baton Rouge
The Spine Hospital of Louisiana (Baton Rouge)
Maine
LincolnHealth (Damariscotta)
Millinocket Regional Hospital
Northern Maine Medical Center (Fort Kent)
Redington Fairview General Hospital (Skowhegan)
Stephens Memorial Hospital (Norway)
Togus VA Medical Center (Augusta)
Waldo County General Hospital (Belfast)
Massachusetts
Brigham and Women's Hospital (Boston)
Fairview Hospital (Great Barrington)
Martha's Vineyard Hospital (Oak Bluffs)
Massachusetts Eye and Ear Infirmary (Boston)
Massachusetts General Hospital (Boston)
Nantucket Cottage Hospital
VA Boston Healthcare System-Jamaica Plain
Michigan
Ascension River District Hospital (East China)
Bronson Lakeview Hospital (Paw Paw)
Charlevoix Area Hospital
Chelsea Hospital
Forest Health Medical Center (Ypsilanti)
Karmanos Cancer Center (Detroit)
Mercy Health Lakeshore Campus (Shelby)
MyMichigan Medical Center Clare
OSF St. Francis Hospital & Medical Group (Escanaba)
Saint Mary's Standish Community Hospital
Sparrow Carson Hospital (Carson City)
Sparrow Clinton Hospital (Saint Johns)
Spectrum Health Ludington Hospital
Three Rivers Health
UP Health System-Portage (Hancock)
VA Ann Arbor Healthcare System
Minnesota
Astera Health (Wadena)
Carris Health-Redwood (Redwood Falls)
Centracare Health-Monticello
Centracare Health System-Melrose Hospital
Centracare Health System-Sauk Centre
Community Memorial Hospital (Cloquet)
Essentia Health Duluth
Fairview Northland Regional Hospital (Princeton)
Glacial Ridge Hospital (Glenwood)
Glencoe Regional Health Services
Lake Region Healthcare Corp. (Fergus Falls)
Lakeview Memorial Hospital (Stillwater)
Lakewood Health System (Staples)
Mayo Clinic Hospital Rochester
New Ulm Medical Center
Owatonna Hospital
Perham Health
Ridgeview Medical Center (Waconia)
River's Edge Hospital & Clinic (St. Peter)
Riverview Hospital (Crookston)
Riverwood Healthcare Center (Aitkin)
Sanford Thief River Falls Medical Center
CHI St. Joseph's Health (Park Rapids)
Stevens Community Medical Center (Morris)
United Hospital District (Blue Earth)
Welia Health (Mora)
Mississippi
Keesler Medical Center (Biloxi)
Magee General Hospital
Magnolia Regional Health Center (Corinth)
Merit Health Women's Hospital (Flowood)
VA Gulf Coast Healthcare System (Biloxi)
Missouri
Barnes-Jewish West County Hospital (Creve Coeur)
Cass Regional Medical Center (Harrisonville)
Cox Barton County Hospital (Lamar)
Cox Monett Hospital (Monett)
Freeman Neosho Hospital
General Leonard Wood Army Community Hospital (Fort Leonard Wood)
Lafayette Regional Health Center (Lexington)
Mosaic Medical Center-Maryville
Perry County Memorial Hospital (Perryville)
Ste. Genevieve County Memorial Hospital (Sainte Genevieve)
Texas County Memorial Hospital (Houston)
Montana
Logan Health-Whitefish
Sidney Health Center
VA Montana Healthcare System (Fort Harrison)
Nebraska
Boone County Health Center (Albion)
Chadron Community Hospital Corp.
CHI Health Nebraska Heart (Lincoln)
Community Medical Center (Falls City)
Midwest Surgical Hospital (Omaha)
Nebraska Orthopaedic Hospital (Omaha)
Phelps Memorial Health Center (Holdrege)
St. Francis Memorial Hospital (West Point)
The Nebraska Methodist Hospital (Omaha)
York General Hospital (York)
New Hampshire
Alice Peck Day Memorial Hospital (Lebanon)
Cottage Hospital (Woodsville)
New Jersey
St. Luke's Warren Hospital (Phillipsburg)
New Mexico
Los Alamos Medical Center
New York
Adirondack Medical Center-Saranac Lake
Hospital for Special Surgery (New York City)
Mather Hospital (Port Jefferson)
VA Hudson Valley Healthcare System (Montrose)
North Carolina
Asheville-Oteen VA Medical Center
Atrium Health Lincoln (Lincolnton)
Cape Fear Valley Hoke Hospital (Raeford)
Chatham Hospital (Siler City)
North Carolina Specialty Hospital (Durham)
Novant Health Medical Park Hospital (Winston-Salem)
St. Luke's Hospital (Columbus)
The Outer Banks Hospital (Nags Head)
North Dakota
Fargo VA Medical Center
Ohio
Crystal Clinic Orthopaedic Center (Akron)
Institute for Orthopaedic Surgery (Lima)
Kettering Health Troy
Lake Health Beachwood Medical Center (Beachwood)
Magruder Hospital (Port Clinton)
Mccullough-Hyde Memorial Hospital (Oxford)
Memorial Hospital (Fremont)
Mercy Health - Defiance Hospital
Mount Carmel New Albany Surgical Hospital
ProMedica Defiance Regional Hospital
Selby General Hospital (Marietta)
Surgical Hospital at Southwoods (Youngstown)
UHHS Memorial Hospital of Geneva
University Hospitals Samaritan Medical Center (Ashland)
Wright-Patterson Medical Center (Wright-Patterson Air Force Base)
Wyandot Memorial Hospital (Upper Sandusky)
Oklahoma
Bailey Medical Center (Owasso)
Chickasaw Nation Medical Center (Ada)
Choctaw Nation Health Services Authority (Talihina)
Claremore Indian Hospital
Integris Grove Hospital
Integris Miami Hospital
Muskogee Va Medical Center (Muskogee)
Oklahoma Heart Hospital (Oklahoma City)
Oklahoma Heart Hospital South (Oklahoma City)
OneCore Health (Oklahoma City)
Summit Medical Center (Edmond)
Tulsa Spine & Specialty Hospital
Oregon
Columbia Memorial Hospital (Astoria)
Good Shepherd Medical Center (Hermiston)
Providence Hood River Memorial Hospital
Samaritan Albany General Hospital (Albany)
Samaritan Lebanon Community Hospital
Samaritan Pacific Community Hospital (Newport)
Pennsylvania
Advanced Surgical Hospital (Washington)
AHN Emerus Westmoreland (Greensburg)
AHN Wexford Hospital
Clarion Hospital
Evangelical Community Hospital (Lewisburg)
Geisinger Jersey Shore Hospital
Geisinger Medical Center Muncy
Geisinger St. Luke's Hospital (Orwigsburg)
Geisinger-Bloomsburg Hospital
Hospital of the University of Pennsylvania (Philadelphia)
James E. Van Zandt VA Medical Center (Altoona)
Lebanon VA Medical Center
OSS Orthopaedic Hospital (York)
Penn Highlands Elk (Saint Marys)
Physicians Care Surgical Hospital (Royersford)
Punxsutawney Area Hospital
Rothman Orthopaedic Specialty Hospital (Bensalem)
St. Luke's Hospital-Carbon Campus (Lehighton)
Surgical Institute of Reading (Wyomissing)
UPMC Bedford Memorial (Everett)
UPMC Cole (Coudersport)
UPMC Lock Haven
UPMC Muncy
UPMC Somerset
Rhode Island
Newport Hospital
Providence VA Medical Center
South Carolina
Newberry County Memorial Hospital
McLeod Health Clarendon (Manning)
Charleston VA Medical Center
South Dakota
Avera Heart Hospital of South Dakota (Sioux Falls)
Black Hills Surgical Hospital (Rapid City)
Dunes Surgical Hospital (Dakota Dunes)
Sioux Falls Specialty Hospital
Sioux Falls VA Medical Center
Tennessee
Baptist Memorial Hospital Tipton (Covington)
Claiborne Medical Center (Tazewell)
DeKalb Community Hospital (Smithville)
Henderson County Community Hospital (Lexington)
Macon Community Hospital (Lafayette)
Mountain Home VA Medical Center
Riverview Regional Medical Center (Carthage)
Unity Medical Center (Manchester)
Texas
Ascension Seton Edgar B. Davis (Luling)
Baptist Neighborhood Hospital (San Antonio )
Baylor Scott & White Heart and Vascular Hospital-Dallas
Baylor Scott & White Medical Center Pflugerville
Baylor Scott & White Texas Spine & Joint Hospital (Tyler)
Baylor Scott & White The Heart Hospital-Plano
Baylor Scott & White Surgical Hospital at Sherman
CHRISTUS Mother Frances Hospital Sulphur Springs
CHRISTUS Spohn Hospital Beeville
Foundation Surgical Hospital of San Antonio
Hill Country Memorial Hospital (Fredericksburg)
Hill Regional Hospital (Hillsboro)
Houston Methodist Clear Lake Hospital (Nassau Bay)
Houston Physicians' Hospital (Webster)
Legent Orthopedic + Spine (San Antonio)
Memorial Hermann Surgical Hospital Kingwood
North Texas Medical Center (Gainesville)
Northwest Hills Surgical Hospital (Austin)
Quail Creek Surgical Hospital (Amarillo)
San Antonio VA Medical Center
South Texas Spine and Surgical Hospital (San Antonio)
South Texas Surgical Hospital (Corpus Christi)
Texas Health Center for Diagnostics & Surgery (Plano)
Texas Health Heart & Vascular Hospital Arlington
Texas Health Presbyterian Hospital Kaufman
Texas Institute for Surgery at Presbyterian Hospital (Dallas)
Texas Orthopedic Hospital (Houston)
The Heart Hospital Baylor Denton
The Physicians Centre Hospital (Bryan)
Tops Surgical Specialty Hospital (Houston)
UT Health East Texas Henderson Hospital
UT Health East Texas Quitman Hospital
Uvalde Memorial Hospital
VA Amarillo Healthcare System
Wilbarger General Hospital (Vernon)*
Utah
Cedar City Hospital
Central Valley Medical Center (Nephi)
Heber Valley Hospital (Heber City)
Park City Hospital
The Orthopedic Specialty Hospital (Murray)
Vermont
White River Junction VA Medical Center
Virginia
Russell County Hospital (Lebanon)
Fort Belvoir Community Hospital
Lewisgale Hospital Alleghany Low Moor
Buchanan General Hospital (Grundy)
Page Memorial Hospital (Luray)
Rappahannock General Hospital (Kilmarnock)
Washington
Spokane VA Medical Center
Pullman Regional Hospital
Mason General Hospital & Family of Clinics (Shelton)
West Virginia
Beckley VA Medical Center
Boone Memorial Hospital (Madison)
CAMC Plateau Medical Center (Oak Hill)
Clarksburg VA Medical Center
Grant Memorial Hospital (Petersburg)
Huntington VA Medical Center
Jackson General Hospital (Ripley)
Martinsburg VA Medical Center
Pocahontas Memorial Hospital (Buckeye)
St. Joseph's Hospital of Buckhannon
Valley Health War Memorial Hospital (Berkeley Springs)
Wisconsin
Amery Hospital & Clinic
Ascension Wisconsin Hosp Menomonee Falls Campus
Aurora Medical Center Washington County (Hartford)
Berlin Memorial Hospital
Columbus Community Hospital
Crossing Rivers Health Medical Center (Prairie Du Chien)
Door County Medical Center (Sturgeon Bay)
Edgerton Hospital and Health Services (Edgerton)
Fort Memorial Hospital (Fort Atkinson)
Froedtert Community Hospital (New Berlin)
Gundersen Lutheran Medical Center (La Crosse)
Hayward Area Memorial Hospital
Ladd Memorial Hospital (Osceola)
Madison VA Medical Center
Marshfield Medical Center - Minocqua
Mayo Clinic Health System-Northland (Barron)
Mayo Clinic Health System-Red Cedar (Menomonie)
Midwest Orthopedic Specialty Hospital (Franklin)
Milwaukee VA Medical Center
OakLeaf Surgical Hospital (Altoona)
Orthopaedic Hospital of Wisconsin (Glendale)
Richland Hospital (Richland Center)
River Falls Area Hospital
Sauk Prairie Hospital (Prairie Du Sac)
Southwest Health Center (Platteville)
St. Mary's Hospital Superior
The Monroe Clinic
Tomah Memorial Hospital
Upland Hills Health (Dodgeville)
Watertown Memorial Hospital
Waupun Memorial Hospital
Westfields Hospital and Clinic (New Richmond)
Wyoming
Evanston Regional Hospital
Cheyenne VA Medical Center
Memorial Hospital Of Converse County (Douglas)
Star Valley Medical Center (Afton)
*There were discrepancies in the data collection process.