Becker's has compiled a list of the best hospitals for physician communication in each state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS.
CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The physician communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their physicians explained things clearly, listened carefully to them, and treated them with courtesy and respect.
The star rating is based on survey data collected from hospital patients in the calendar year 2022. The figures are from CMS' Provider Data Catalog and were released Nov. 8. Asterisks denote that CMS included a footnote about the organization's data, which are summarized below.
The hospitals that received five stars for physician communication in every state:
Alabama
Atmore Community Hospital
Evergreen Medical Center
Fayette Medical Center
Jack Hughston Memorial Hospital
Monroe County Hospital (Monroeville)
Russellville Hospital
St. Vincent's Chilton (Clanton)
St Vincent's Blount (Oneonta)
Alaska
South Peninsula Hospital (Homer)
Arizona
Arizona Orthopedic and Surgical Specialty Hospital (Chandler)
Mayo Clinic Hospital (Phoenix)
Arkansas
Arkansas Heart Hospital (Little Rock)
Arkansas Heart Hospital-Encore (Bryant)
Arkansas Surgical Hospital (North Little Rock)
Chambers Memorial Hospital (Danville)
Drew Memorial Health System (Monticello)
Magnolia Hospital
Northwest Health Physicians Specialty Hospital (Fayetteville)
California
Barton Memorial Hospital (South Lake Tahoe)
David Grant USAF Medical Center (Fairfield)
Mammoth Hospital (Mammoth Lakes)
Palo Alto VA Medical Center
Scripps Green Hospital (La Jolla)
Colorado
Animas Surgical Hospital (Durango)
Eastern Rio Blanco County Health Service District (Meeker)
Evans Army Community Hospital (Fort Carson)
Heart of the Rockies Regional Medical Center (Salida)
Rio Grande Hospital (Del Norte)
VA Eastern Colorado Healthcare System (Aurora)
Connecticut
West Haven VA Medical Center
Florida
Eglin AFB Hospital (Eglin Air Force Base)
Jackson Hospital (Marianna)
Mayo Clinic Florida (Jacksonville)
Georgia
Bacon County Hospital (Alma)
Dodge County Hospital (Eastman)
Eisenhower Army Medical Center (Fort Gordon)
Elbert Memorial Hospital
Jefferson Hospital (Louisville)
Memorial Hospital and Manor (Bainbridge)
Morgan Medical Center (Madison)*
Piedmont McDuffie (Thomson)
Southeastern Regional Medical Center (Newnan)
St. Mary's Good Samaritan Hospital (Greensboro)
Idaho
Franklin County Medical Center (Preston)
St. Luke's Elmore Medical Center (Mountain Home)
Illinois
Carle Richland Memorial Hospital (Olney)
Memorial Hospital (Carthage)
Midwest Medical Center (Galena)
Paris Community Hospital
Wabash General Hospital (Mount Carmel)
Sparta Community Hospital
St. Francis Hospital (Litchfield)
St Joseph's Hospital (Breese)
Indiana
Cameron Memorial Community Hospital (Angola)
Dukes Memorial Hospital (Peru)
Greene County General Hospital (Linton)
Johnson Memorial Hospital (Franklin)
Northwest Health-Starke (Knox)
OrthoIndy Hospital (Indianapolis)
Schneck Medical Center (Seymour)
Unity Physicians Hospital (Mishawaka)
Woodlawn Hospital (Rochester)
Iowa
Buena Vista Regional Medical Center (Storm Lake)
Burgess Health Center (Onawa)
Crawford County Memorial Hospital (Denison)
Floyd County Medical Center (Charles City)
Floyd Valley Healthcare (Le Mars)
Greater Regional Medical Center (Creston)
Iowa Specialty Hospital Belmond
Jones Regional Medical Center (Anamosa)
Kossuth Regional Health Center (Algona)
Lakes Regional Healthcare (Spirit Lake)
Mahaska Health Partnership (Oskaloosa)
Orange City Area Health System
St. Anthony Regional Hospital (Carroll)
Van Diest Medical Center (Webster City)
Veterans Memorial Hospital (Waukon)
Winneshiek Medical Center (Decorah)
Kansas
Clara Barton Hospital (Hoisington)
Clay County Medical Center (Clay Center)
Community Memorial Healthcare (Marysville)
Kansas City Orthopaedic Institute (Leawood)
Kansas Heart Hospital (Wichita)
Kansas Surgery & Recovery Center (Wichita)
Manhattan Surgical Hospital
Mcpherson Hospital
Mercy Specialty Hospital Southeast Kansas (Galena)
Mitchell County Hospital Health Systems (Beloit)
Neosho Memorial Regional Medical Center (Chanute)
Republic County Hospital (Belleville)
Rock Regional Hospital (Derby)
Salina Surgical Hospital
Smith County Memorial Hospital (Smith Center)
Kentucky
Manchester Memorial Hospital
Marcum And Wallace Memorial Hospital (Irvine)
Monroe County Medical Center (Tompkinsville)
Saint Joseph Berea
Taylor Regional Hospital (Campbellsville)
Louisiana
Avala Hospital (Covington)
Bayne-Jones Army Community Hospital (Fort Polk)
Christus Central Louisiana Surgical Hospital (Alexandria)*
Claiborne Memorial Medical Center (Homer)
Franklin Medical Center (Winnsboro)
Lafayette Surgical Specialty Hospital
Natchitoches Regional Medical Center
Ochsner American Legion Hospital (Jennings)
Ochsner St. Anne General Hospital (Raceland)
Ochsner St. Martin Hospital (Breaux Bridge)
Ochsner St. Mary (Morgan City)
Our Lady of the Angels Hospital (Bogalusa)
Our Lady of the Lake Surgical Hospital (Slidell)
Savoy Medical Center
Southeast Louisiana Veterans Health Care System (New Orleans)
St. Charles Parish Hospital (Luling)
Surgical Specialty Center of Baton Rouge
Maine
Lincolnhealth (Damariscotta)
Northern Maine Medical Center (Fort Kent)
Redington Fairview General Hospital (Skowhegan)
Togus VA Medical Center (Augusta)
Maryland
Walter Reed National Military Medical Center (Bethesda)
Massachusetts
Fairview Hospital (Great Barrington)
Martha's Vineyard Hospital (Oak Bluffs)
New England Baptist Hospital (Boston)
VA Boston Healthcare System-Jamaica Plain
Michigan
Bronson Lakeview Hospital (Paw Paw)
Charlevoix Area Hospital
Forest Health Medical Center (Ypsilanti)
OSF St. Francis Hospital and Medical Group (Escanaba)
Saint Mary's Standish Community Hospital
Minnesota
Alomere Health (Alexandria)
Carris Health Redwood (Redwood Falls)
CentraCare Health System Melrose Hospital
Centracare Health System-Sauk Centre*
Chippewa County Hospital (Montevideo)
Cuyuna Regional Medical Center (Crosby)
Essentia Health Duluth
Glacial Ridge Hospital (Glenwood)
Glencoe Regional Health Services
Grand Itasca Clinic and Hospital (Grand Rapids)
Lakeview Memorial Hospital (Stillwater)
Mayo Clinic Health System in Red Wing
Mayo Clinic Health System-New Prague (New Prague)
Northfield Hospital
Perham Health
River's Edge Hospital & Clinic (St. Peter)
Riverwood Healthcare Center (Aitkin)
St. Luke's Hospital (Duluth)
St Joseph's Area Health Services (Park Rapids)
Tri County Hospital (Wadena)
United Hospital District (Blue Earth)
Mississippi
Baptist Memorial Hospital Union County (New Albany)
Bolivar Medical Center (Cleveland)
George Regional Health System (Lucedale)
Keesler Medical Center (Biloxi)
Magnolia Regional Health Center (Corinth)
Merit Health Women's Hospital (Flowood)
North Mississippi Medical Center-Gilmore Amory
Missouri
Barnes-Jewish West County Hospital (Creve Coeur)
Freeman Neosho Hospital
Hedrick Medical Center (Chillicothe)
Mercy Hospital Aurora (Aurora)
Perry County Memorial Hospital (Perryville)
SSM Health St. Francis Hospital Maryville
Texas County Memorial Hospital (Houston)
Montana
Barrett Hospital & Healthcare (Dillon)
Bitterroot Health Daly Hospital (Hamilton)
Central Montana Medical Center (Lewistown)
Community Hospital of Anaconda
Holy Rosary Healthcare (Miles City)
Livingston Healthcare
Logan Health-Whitefish
VA Montana Healthcare System (Fort Harrison)
Nebraska
Avera St. Anthony's Hospital (O'Neill)
Boone County Health Center (Albion)
Brodstone Memorial Hospital (Superior)
Community Medical Center (Falls City)
Midwest Surgical Hospital (Omaha)
Nebraska Orthopaedic Hospital (Omaha)
St. Francis Memorial Hospital (West Point)
York General Hospital
New Hampshire
Alice Peck Day Memorial Hospital (Lebanon)
Cottage Hospital (Woodsville)
New York
Adirondack Medical Center Saranac Lake
VA Hudson Valley Healthcare System (Montrose)
North Carolina
Asheville-Oteen VA Medical Center
Chatham Hospital (Siler City)
Davie Medical Center (Bermuda Run)
Duke University Hospital (Durham)
Durham Va Medical Center
North Carolina Specialty Hospital (Durham)
Northern Regional Hospital (Mount Airy)
Novant Health Medical Park Hospital (Winston-Salem)
St. Luke's Hospital (Columbus)
The Outer Banks Hospital (Nags Head)
Vidant Duplin Hospital (Kenansville)
W.G. (Bill) Hefner Salisbury VA Medical Center (Salsbury)
Ohio
Bellevue Hospital
Crystal Clinic Orthopaedic Center (Akron)
Institute for Orthopaedic Surgery (Lima)
Magruder Hospital (Port Clinton)
ProMedica Defiance Regional Hospital
Surgical Hospital at Southwoods (Youngstown)
Wright-Patterson Medical Center (Wright-Patterson Air Force Base)
Oklahoma
Bailey Medical Center (Owasso)
Chickasaw Nation Medical Center (Ada)
Choctaw Nation Health Services Authority (Talihina)
Claremore Indian Hospital
Community Hospital (Oklahoma City)
Integris Grove Hospital
Integris Miami Hospital
McBride Orthopedic Hospital (Oklahoma City)
Muskogee VA Medical Center
Oklahoma Center For Orthopaedic & Multi-Specialty Hospital (Oklahoma City)
Oklahoma Heart Hospital (Oklahoma City)
Oklahoma Heart Hospital South (Oklahoma City)
OneCore Health (Oklahoma City)
Saint Francis Hospital Vinita
Southwestern Medical Center (Lawton)
Summit Medical Center (Edmond)
Surgical Hospital of Oklahoma (Oklahoma City)
Tulsa Spine & Specialty Hospital
Oregon
Samaritan Albany General Hospital
Pennsylvania
Advanced Surgical Hospital (Washington)
Ahn Emerus Westmoreland (Greensburg)*
Edgewood Surgical Hospital (Transfer)
Geisinger St. Luke's Hospital (Orwigsburg)
OSS Orthopaedic Hospital (York)
Physicians' Care Surgical Hospital (Royersford)
Rothman Orthopaedic Specialty Hospital (Bensalem)
St Luke's Miners Memorial Hospital (Coaldale)
Surgical Institute of Reading (Wyomissing)
UPMC Lock Haven
South Carolina
Charleston VA Medical Center
McLeod Health Cheraw
McLeod Health Clarendon (Manning)
McLeod Medical Center Dillon
Newberry County Memorial Hospital
South Dakota
Avera Heart Hospital of South Dakota (Sioux Falls)
Dunes Surgical Hospital (Dakota Dunes)
Sioux Falls Specialty Hospital
Sioux Falls VA Medical Center
VA Black Hills Healthcare System Fort Meade
Tennessee
Baptist Memorial Hospital Tipton (Covington)
Claiborne Medical Center (Tazewell)
DeKalb Community Hospital (Smithville)
Henderson County Community Hospital (Lexington)
Henry County Medical Center (Paris)
Macon Community Hospital (Lafayette)
Riverview Regional Medical Center (Carthage)
Unity Medical Center (Manchester)
Wayne Medical Center (Waynesboro)
Texas
Baptist Neighborhood Hospital (San Antonio)
Baylor Scott & White Medical Center Uptown (Dallas)
Baylor Scott & White Orthopedic and Spine Hospital (Arlington)
Baylor Scott & White Texas Spine & Joint Hospital (Tyler)
Baylor Scott & White The Heart Hospital-Plano
Christus Mother Frances Hospital Sulphur Springs
Foundation Surgical Hospital of San Antonio
Hill Country Memorial Hospital (Fredericksburg)
Legent Orthopedic + Spine (San Antonio)
Lubbock Heart Hospital
North Central Surgical Center (Dallas)
Quail Creek Surgical Hospital (Amarillo)
Rolling Plains Memorial Hospital (Sweetwater)
South Texas Spine and Surgical Hospital (San Antonio)
South Texas Surgical Hospital (Corpus Christi)
St. Mark's Medical Center (La Grange)
Texas Health Center for Diagnostics & Surgery (Plano)
Texas Health Harris Methodist Hospital Southlake
Texas Orthopedic Hospital (Houston)
The Heart Hospital Baylor Denton
The Physicians Centre (Bryan)
The University of Texas Health Science Center at Tyler
Tops Surgical Specialty Hospital (Houston)
Ut Health East Texas Quitman Hospital
Wilbarger General Hospital (Vernon)*
William Beaumont Army Medical Center (El Paso)
Utah
Central Valley Medical Center (Nephi)
Heber Valley Hospital (Heber City)
Park City Hospital
Sevier Valley Hospital (Richfield)
Spanish Fork Hospital
The Orthopedic Specialty Hospital (Murray)
Vermont
Mt. Ascutney Hospital (Windsor)
Southwestern Vermont Medical Center (Bennington)
White River Junction VA Medical Center
Virginia
Buchanan General Hospital (Grundy)
Fort Belvoir Community Hospital
Page Memorial Hospital (Luray)
Russell County Hospital (Lebanon)
Washington
Prosser Memorial Hospital
Pullman Regional Hospital
Spokane VA Medical Center
West Virginia
Beckley VA Medical Center
Boone Memorial Hospital (Madison)
Grant Memorial Hospital (Petersburg)
Jackson General Hospital (Ripley)
Plateau Medical Center (Oak Hill)
Pocahontas Memorial Hospital (Buckeye)
St. Joseph's Hospital of Buckhannon
Welch Community Hospital
Wisconsin
Berlin Memorial Hospital
Columbus Community Hospital
Crossing Rivers Health Medical Center (Prairie Du Chien)
Door County Medical Center (Sturgeon Bay)
Edgerton Hospital and Health Services
Hayward Area Memorial Hospital
Ladd Memorial Hospital (Osceola)*
Madison VA Medical Center
Marshfield Medical Center Minocqua
Mayo Clinic Health System-Northland (Barron)
Mercy Walworth Hospital & Medical Center (Lake Geneva)
Midwest Orthopedic Specialty Hospital (Franklin)
Mile Bluff Medical Center (Mauston)
OakLeaf Surgical Hospital (Altoona)
Orthopaedic Hospital of Wisconsin (Glendale)
Richland Hospital (Richland Center)
River Falls Area Hospital
Sauk Prairie Hospital (Prairie Du Sac)
Southwest Health Center (Platteville)
St. Croix Regional Medical Center (Saint Croix Falls)
ThedaCare Medical Center-Waupaca
Upland Hills Health (Dodgeville)
Vernon Memorial Hospital (Viroqua)
Waupun Memorial Hospital
Westfields Hospital and Clinic (New Richmond)*
Wyoming
Campbell County Health (Gillette)
Star Valley Medical Center (Afton)
Summit Medical Center (Casper)
* There were discrepancies in the data collection process.