211 health systems earn Press Ganey Human Experience Award

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Press Ganey has awarded 211 health systems for facilitating exceptional patient, physician and employee experiences in 2025.

The 2025 Press Ganey Human Experience Awards have six award categories: member experience, clinical quality, employee experience, physician experience, consumer experience and patient experience, according to a Jan. 7 news release.

Read Press Ganey’s top-rated health plans for member experience here. 

Among the award categories, healthcare organizations are eligible to earn five distinctions:

  1. The Pinnacle of Excellence Award honors the three highest-performing organizations in each category. 
  1. The Guardian of Excellence Award honors organizations that consistently reached the top fifth percentile within their respective category over a one-year period.
  1. The NDNQI Award for Outstanding Nursing Quality recognizes the best-performing hospital for nursing excellence within eight categories: academic, ambulatory, community, international, pediatric, psychiatric/behavioral, rehabilitation and teaching.
  1. The HX SSER Reduction Award honors organizations that reduced their system-level rate of serious safety events by 50% or more. 
  1. The HX Zero Harm Award recognizes organizations who went one year without a serious safety event. 

Read the 2025 Press Ganey Human Experience Award recipients here.

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