The report examined the reputations of the 25 largest U.S. health systems by 2021 revenue and ranked the top 15. The ranking was determined using a proprietary scoring method involving publicly available patient feedback, including 2.7 million online patient reviews.
Top 15 U.S. health systems by patient reviews:
- Community Health Systems (Franklin, Tenn.)
- HCA Healthcare (Nashville, Tenn.)
- Universal Health Services (King of Prussia, Pa.)
- Baylor Scott & White Health (Dallas)
- CommonSpirit Health (Chicago)
- Trinity Health (Livonia, Mich.)
- AdventHealth (Altamonte Springs, Fla.)
- Ascension (St. Louis)
- Tenet Healthcare (Dallas)
- Sutter Health (Sacramento, Calif.)
- Northwell Health (New Hyde Park, N.Y.)
- UPMC (Pittsburgh)
- Spectrum Health (Grand Rapids, Mich.)
- Banner Health (Phoenix)
- Intermountain Healthcare (Salt Lake City)
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.