Only 10 hospitals in the U.S. — including four in Texas — were awarded the “triple crown” for high scores in patient experience and safety, according to Healthgrades rankings.
Healthgrades released its 2025 Outstanding Patient Experience Award, which recognizes hospitals that provide top-quality care while ensuring a positive healthcare experience for patients. The company analyzed data from 3,059 hospitals that submitted at least 100 patient experience surveys to CMS between January and December 2023. It used 10 metrics from the Hospital Consumer Assessment of Healthcare Providers and Systems patient survey data. Recipients of the patient experience award earned the highest overall experience scores. These hospitals represent the top 15% of hospitals in the nation for patient experience. Read more about the methodology here.
Hospitals designated as a “triple crown” honoree received distinctions in Healthgrades’ patient safety, patient experience and America’s Best Hospital rankings.
Here are the 10 hospitals that received triple crown recognition:
Baylor Scott & White Medical Center-McKinney (Texas)
Chester County Hospital (West Chester, Pa.)
Houston Methodist Baytown (Texas) Hospital
Houston Methodist Sugar Land (Texas) Hospital
Houston Methodist The Woodlands Hospital (Shenandoah, Texas)
Inova Loudoun Hospital (Leesburg, Va.)
Mayo Clinic Health System Mankato (Minn.)
Mayo Clinic Hospital (Phoenix)
Mills-Peninsula Medical Center (Burlingame, Calif.)
Northwestern Medicine Lake Forest (Ill.) Hospital
