A survey of 1,328 early career registered nurses revealed several factors associated with their perception of verbal abuse by physicians:
• Poor workgroup cohesion
• Lower supervisory and mentor support
• Greater quantitative workload
• Organizational constraints
• Nurse-colleague verbal abuse
• Lower nurse job satisfaction
• Lower nurse organizational commitment
• Lower nurse intent to stay
The authors noted that causality is unclear — a poor work environment could cause more verbal abuse by physicians, or verbal abuse can cause a poor work environment.
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