Researchers examined 33 studies on patients’ experiences of healthcare with different providers over time. They found that continuity of care is linked to a feeling of security and confidence more than seamlessness for patients. Here are some other findings from the study:
• Patients assume providers coordinate care and share information until proven otherwise.
• Patients rarely understand that care plans help clinician coordination.
• Patients feel secure when they know what to expect and there are contingency plans.
• Patients experience continuity of care when there is a single clinician guiding them through the health system.
More Articles on Continuity of Care:
A View of the ED’s Integral Role within the Bigger Facility Operations Picture
6 Core Principles of a Redesigned Health System
A Comprehensive Communication Plan to Streamline Care Coordination Improves Patient & Physician Satisfaction
