Researchers administered the Gallup Q-12 survey, which measures employee engagement, and a subset of questions of the Hospital Survey on Patient Safety Culture to staff at a large tertiary academic medical center in 2007 and 2009. The researchers studied how employee engagement and the number of workers’ compensation claims can predict a patient safety culture.
Results showed that baseline engagement and change in engagement were the strongest independent predicators of patient safety culture in 2009. In addition, engagement and compensation claims were additive and complimentary predictors, independent of other variables in the analysis, according to the study.
The authors concluded that improving employee engagement and implementing safety policies, procedures and devices for employees can improve the patient safety culture.
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