Startup aims to give hospital patients VIP experience

The U.S. venture capital firms have agreed to invest in the startup company Docent Health, which is currently working on software and mobile applications that aims to make a trip to the hospital feel more like the VIP treatment at an upscale hotel, according to Reuters.

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All total, Bessemer Venture Partners, New Enterprise Associates and Maverick Capital Ventures have invested $2.1 million in seed funding for Docent Health.

The software Docent is working on is designed to improve the patient experience, increase patient satisfaction and help hospitals earn the customer loyalty of their patients, Docent Health CEO Paul Roscoe told Reuters. The cloud-based software platform will allow caregivers and patients to stay informed, log their preferences and provide constant feedback.

Already, the Hospital for Special Surgery in New York has signed on as Docent’s first customer, and Mr. Roscoe expects several other nationally known hospital groups to join soon.

 

 

More articles on patient experience:
On the side of the light: Vanderbilt medical staff arranges private screening of ‘Star Wars’ for cancer patient
University of Iowa (UI) selects Oneview Healthcare’s patient engagement technology for new children’s hospital
7 healthcare providers named 2015 ‘Putting Patients First’ grant winners

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