The program is suitable for leaders from hospitals, physician groups, health insurers and outpatient clinics. Topics covered will include:
- Exceptional experience cultural cultivation
- Enterprisewide experience strategy aligned with operations
- Innovative problem solving
- Co-creating experience designed methods
- Inspired internal communications
“There is no industry in greater need of thoughtful leadership focusing on delighting those who need attentive care,” said Diane Stover Hopkins, the program’s founder and a certified experience economy expert. “In addition to unprecedented levels of patient satisfaction, transparency and financial risk, the creation of experiences that anticipate patient needs, enhance safety, comfort and clarity is the right thing to do.”
The event will run Sept. 11-15. Find more information on the Patient Experience Leaders Immersion here.
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At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.