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Patient Safety & Outcomes

New York City-based Mount Sinai is expanding its resilience-focused behavioral health services to the general public, building on a program originally developed to support its workforce during the pandemic.

A coalition of clinicians, elected officials and community advocates is urging HCA Healthcare to increase staffing levels at Asheville, N.C.-based Mission Hospital following a patient death that occurred in an emergency department bathroom in February. 

Safety at Fairfax, Va.-based Inova Health System goes beyond protocols — it's a daily commitment to clinical excellence, according to CEO J. Stephen Jones, MD. 

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Guest service ambassadors in emergency departments reduced the rate of patients leaving without being seen, especially in minority racial groups, a recent study found.

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