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Patient Safety & Outcomes

Two emergency medical technicians employed by University Hospital in Newark, N.J., live-streamed a fast food run to White Castle, which showed them ignore an emergency call while waiting for their food, according to a News 12 report. The incident occurred…

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A 2-year-old girl was struck and killed by an ambulance outside of Boston-based Tufts Medical Center just after 1 p.m. Saturday, according to The Boston Globe.

A retired Lieutenant Army Colonel reports his primary care physician at the Wilmington (N.C.) VA Clinic told him he has been extremely overwhelmed, leading to months-long delays in care, and said to consult the Internet for medical advice on multiple…

← PreviousNext → James Merlino, MD. President and CMO of Chief Strategic Consulting for Press Ganey. As a surgeon with more than two decades of healthcare experience, Dr. Merlino served as chief experience officer and associate chief of staff at…

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