1. According to the Beryl Institute, Patient Experience Week exists to “celebrate healthcare staff impacting patient experience everyday.”
2. The Beryl Institute has made several materials available for free to help provider organizations recognize staff and clinicians’ patient experience efforts. For instance, press release templates, posters and social media suggestions can be found here.
3. There are several ways to celebrate PX Week. The Beryl Institute suggests an educational seminar on improving patient experience, a luncheon to recognize staff and boost morale or designating one day as Patients’ Day.
Find more information on PX Week here.
More articles on patient experience:
How Geisinger is using ‘nursing bundles’ to improve patient satisfaction: 4 takeaways
From boardrooms to exam rooms: 4 strategies to enhance frontline engagement in continuous improvement
5 things to know about Healthgrades’ 2017 patient experience and patient safety awards
