The survey includes more than 155 million adult patients who had a physician visit in 2009. Here is a detailed break-out of patients’ perception of their physicians’ listening skills based on age:
Patients aged 18-44
Always listened to them carefully — 57.4 percent
Usually listened to them carefully — 30.5 percent
Sometimes/Never listened to them carefully — 11.1 percent
Non-response — 1.0 percent
Patients aged 45-64
Always listened to them carefully — 60.4 percent
Usually listened to them carefully — 30.8 percent
Sometimes/Never listened to them carefully — 7.7 percent
Non-response — 1.1 percent
Patients aged 65 and older
Always listened to them carefully — 67.1 percent
Usually listened to them carefully — 26.2 percent
Sometimes/Never listened to them carefully — 4.7 percent
Non-response — 1.9 percent
Source: AHRQ
