According to a USA Today report, the system launched a program in 2012 to train physicians on how to address medical errors. Through the program, a group of physician volunteers completes a four-hour training and attend a booster course every six months to prepare them for uncomfortable conversations. These physicians are on call 24/7 to guide fellow clinicians.
For the training sessions, MedStar brings in professional actors to simulate different scenarios, according to USA Today. One participant called the training uncomfortable and personal, but also helpful.
MedStar also provides support to clinicians after a medical error — the Care for the Caregiver program offers psychological help to those who need it.
More articles on medical errors:
Medical errors are No. 3 cause of death in the US, study unveils
Why Brigham and Women’s Hospital put medical errors in blog form
AHRQ: Hospitals that mess up are urged to fess up
