Healthcare providers face significant compliance, competency, and training challenges. The ability to deliver quality patient care requires more than simply hiring skilled and competent practitioners. In the midst of increasing costs and changing regulations, healthcare organizations must also:
Meet ever-changing, increasingly stringent competency requirements- Joint Commission Accreditation, HIPAA compiance, HCAHPS improvement, ANCC Magnet Recognition, Malcolm Baldridge, and ICD-10 are just some of the initiatives that have staff competency requirements that make it imperative to be able to efficiently monitor, track, and update position descriptions and employee performance.
Maintain a constant state of readiness for random audits and regulatory processes- Regulatory agencies’ random surveys and “tracer audits” mean accredited organizations must now be prepared to immediately respond 24/7 with reports on their staff’s transcripts, performance, and professional development.
Keep practitioners and staff trained and informed- Patient care, satisfaction, safety, and the ability to comply with standards for accreditation, new policies and procedures, as well as ever-changing equipment and technology depend on the contiued training and development of employees.
Assess performance in real time, on the job, and at the bedside- Automating observation of healthcare employees as they provide care to patients in real time is critical to maintaining competency and ensuring compliance across the entire healthcare continuum.
Addressing these talent management challenges by relying on manual processes and disparate learning and tracking systems often results in gaps in training and compliance, errors that simply aren’t affordable in an era of stricter regulations and tightening budgets. How then can healthcare providers efficiently and effectively address learning, compliance, and competency? Click here to continue >>
The views, opinions and positions expressed within these guest posts are those of the author alone and do not represent those of Becker’s Hospital Review/Becker’s Healthcare. The accuracy, completeness and validity of any statements made within this article are not guaranteed. We accept no liability for any errors, omissions or representations. The copyright of this content belongs to the author and any liability with regards to infringement of intellectual property rights remains with them.
