8 hospitals in New York with top nurse-patient communication scores

The following hospitals in New York received top marks on patients’ HCAHPS surveys in the category of nurse communication.

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At least 84 percent of patients at these eight hospitals responded on their surveys that nurses always communicated well. In New York, the average is 76 percent, while the national average is 80 percent.

The figures are from CMS’ Hospital Compare website and represent HCAHPS scores collected from October 2014 through September 2015.

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Note: Hospitals with fewer than 100 completed surveys were excluded from consideration for this list.

1. Northern Westchester Hospital (Mount Kisco) — 86 percent

2. Community Memorial Hospital (Hamilton) — 86 percent

3. Adirondack Medical Center (Saranac Lake) — 85 percent

4. St. Anthony Community Hospital (Warwick) — 85 percent

5. Nathan Littauer Hospital (Gloversville) — 85 percent

6. NY Eye and Ear Infirmary (New York) — 85 percent

7. White Plains Hospital Center — 84 percent

8. Soldiers and Sailors Memorial Hospital of Yates (Penn Yan) — 84 percent

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