5 ways to create a hospital culture centered on care delivery

Premier outlines five strategies to help healthcare facilities establish a culture focused on care delivery in a new guidebook.

The guidebook, titled "Creating a Culture of Optimal Care Delivery," offers healthcare leaders a framework for hospitals and health systems to assess, identify, build and sustain long-term performance improvement.

Here are five strategies organizations can use to promote a healthcare culture centered on care delivery, as outlined by Premier:

1. Assess organizational readiness and create a strategic approach to achieving goals cost effectively.

2. Secure hospital-clinician alignment to achieve buy-in and engagement around the care transformation effort.

3. Transform care processes across the continuum using evidence-based care pathways and multidisciplinary teams.

4. Manage patients across care settings by aligning resources across pre- and post-acute services to promote holistic care and avoid duplicative, unnecessary or high-cost services.

5. Ensure high reliability across the continuum by routinely reassessing and systematically hardwiring improvements into practice for all staff.

"Aligning these initiatives with clinicians is imperative for health systems seeking to improve efficiencies, avoid penalties and prepare themselves for payment models that reward collaboration," Andy Edeburn, the guidebook's co-author and a principal performance partner at Premier, said in a press release. "Whether an organization has employed physicians, is partnering with independent physicians, or both, they must plan alongside each other so that the care transformation efforts are valuable to both parties."

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