KLAS Research compiles its annual “Best in KLAS” report based on the 2,500 interviews with providers and payers at more than 4,500 hospitals and 2,500 clinics that it conducts each month. During the interviews, the market research firm asks respondents to evaluate and rank their software and services vendors. Vendors are ranked on a scale of 0 to 100, including feedback in six performance categories: culture, relationship, operations, product, value and loyalty.
KLAS Research included 22 vendors in its overall population health vendor survey for 2019. However, nine vendors — including eClinicalWorks — were omitted from the ranking due to small sample size.
The 13 population health solutions and their overall ranking:
- HealthEC’s Population Health Management Suite: 93.2
- Enli’s CareManager: 89
- Health Catalyst’s Population Health Applications: 87.9
- Arcadia’s Analytics: 87.7
- Lightbeam’s Population Health Management: 86.6
- Epic’s Healthy Planet: 86.5
- i2i Population Health’s i2iTracks: 81.7
- Optum’s One Population Health: 81.1
- IBM Watson Health’s Phytel: 80.9
- Cerner’s HealtheIntent Suite: 80.3
- Allscripts’ CareInMotion: 71.8
- Philips Wellcentive’s Advance Outcomes Manager: 71.8
- athenahealth’s Population Health: 68.6
To download the complete “Best in KLAS” report, click here.
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