Redesigning Behavioral Health Access for Better Patient Outcomes with Melissa Brule

In this episode, Melissa Brule, Director of Behavioral Health and Specialty Services at Elliot Health System, shares how her team transformed outpatient behavioral health access through a “no wrong door” intake model, rapid clinical assessments, and patient navigation support. She discusses the importance of matching patients to the right level of care, reducing barriers to treatment, and building a more coordinated, patient-centered behavioral health experience.