Redesigning Behavioral Health Access for Better Patient Outcomes with Melissa Brule

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In this episode, Melissa Brule, Director of Behavioral Health and Specialty Services at Elliot Health System, shares how her team transformed outpatient behavioral health access through a “no wrong door” intake model, rapid clinical assessments, and patient navigation support. She discusses the importance of matching patients to the right level of care, reducing barriers to treatment, and building a more coordinated, patient-centered behavioral health experience.

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