The Power of Payment Flexibility: How St. Luke’s is Transforming the Patient Financial Experience
Michael Rawdan, Senior Director of Financial Services and Patient Experience at St. Luke’s Health System, speaks about the ever evolving patient financial experience and its significance in driving patient loyalty. Hear how COVID has impacted policy, St. Luke’s response, and Michael’s biggest takeaway from 2020.
This episode is sponsored by VisitPay.
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