In this episode, Steve Smith, Assistant Vice President of Enterprise Contact Center and Access at Inova Health System, shares how the organization is leveraging cloud based technology, digital assistants, and AI driven tools to streamline scheduling, improve self service, and…
Becker's Healthcare Podcast Episodes
In this episode, Robert A. Figlin, MD, FACP, Steven Spielberg Family Chair in Hematology Oncology and Interim Director of Cedars-Sinai Cancer and the Samuel Oschin Comprehensive Cancer Institute, discusses aligning cancer strategy with system priorities, embedding research into clinical care,…
In this episode, Paul Hiltz, FACHE, President and CEO of Naples Comprehensive Health, discusses doubling the organization’s size while maintaining independence and a top tier focus on quality and access. He shares how strategic partnerships with groups like Hospital for…
In this episode, Mara Nitu, Vice President and Chief Medical Officer at Indiana University School of Medicine and Riley Hospital for Children, IU Health, joins the podcast to discuss improving care quality and access across pediatric and academic settings. She…
In this episode, Jeff Flaks, CEO of Hartford HealthCare, shares how the organization is leveraging AI, virtual care, remote monitoring, and a new partnership with Memorial Sloan Kettering Cancer Center to expand access, improve quality, and make care more human…
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In this episode, Karen Walker Johnson, Chief Executive Officer of Clever Care Health Plan, discusses how culturally competent, value based care is reshaping Medicare Advantage. She shares insights on strengthening provider trust, investing in community based engagement, and advocating for…
In this episode, Stephen Merz, Vice President and Chief Operating Officer of Sheppard Pratt Solutions, shares how partnering with health systems to integrate behavioral and physical care, improve access, and strengthen financial sustainability can help communities expand much needed mental…
In this episode, Dr. Mark Mabus, Chief Medical Informatics Officer at Parkview Health, shares how his team rapidly scaled generative AI across clinical and revenue cycle operations, driving efficiency, reducing burnout, and strengthening ROI. He also discusses governance, provider adoption,…
In this episode, Courtney Holladay, VP and Chief Learning Officer at The University of Texas MD Anderson Cancer Center, shares how the organization embeds leadership development across its 27,000 person workforce to improve engagement, patient experience, and research impact. She…
In this episode, Kelly Macken Marble, Chief Executive Officer of Osceola Medical Center, discusses expanding mental health and substance use services, investing in facility growth and specialty recruitment, and navigating Medicaid, 340B, and rural reimbursement challenges to sustain local access…