A survey of Louisiana mental health providers revealed broad dissatisfaction with state managed care organizations.
Conducted by the Louisiana Rural Mental Health Alliance, the survey gauged provider sentiments on claims, authorizations, audits, credentialing and overall satisfaction.
The report gave managed care organizations the following grades:
1. Aetna: C-
2. AmeriHealth Caritas Louisiana: C-
3. Healthy Blue: D
4. Louisiana Healthcare Connections: C+
5. Magellan Healthcare: A-
6. UnitedHealthcare Community Plan: C+
The report notes that dissatisfaction with the majority of payers is indicative of "administrative frictions" that drive mental health providers that accept Medicaid out of business.