The move began last month, and the payer is encouraging providers to use its Availity provider portal for explanation of benefits statements and direct deposit or virtual credit cards for payments, according to an October newsletter.
In a response to the move, the California Medical Association encouraged physicians to opt in to electronic funds transfers over virtual credit cards, as the latter may result in transaction fees for providers.
In August, UnitedHealthcare announced it would also be going digital for proof of payment and other paperwork in some markets, effective Nov. 5.
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.