Editor’s Note: This article originally appeared on Care Logistics‘ website.
St. Joseph’s Hospital and Bethesda Health have discovered annual benefits of $11.6 million and $11 million in less than two years. These hospitals are proving that improvements in patient care quality, safety, throughput and experience, with significant resulting financial benefits, can happen much sooner than hospital leaders might think.
Both hospitals launched system-wide transformation initiatives that embrace unified patient-first culture and efficient communication and handoffs across the hospital, using the Care Logistics hub-and-spoke care delivery system. The hospitals realized significant patient flow and throughput improvements within the first six months, and in less than two years have documented remarkable achievements:
St. Joseph’s Hospital—Care Compass transformation initiative:
- Realized an annual financial benefit of $11.6 million
- Reduced average acute length of stay by nearly a half day, from 5.63 days to 5.17 days
- Reduced ED wait times by 75 percent
Bethesda Health—Commitment to Care transformation initiative:
- Realized $11 million annual benefit
- Made substantial gains in safety, quality and patient satisfaction measures
- Increased inpatient and observation admissions by 6.3 percent and outpatient diagnostics services by 19 percent
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