More than 1,000 patients have checked themselves into the ER of CarePoint hospitals in Jersey City, Bayonne and Hoboken, N.J., since the system was implemented.
Patient volume has increased while wait times have decreased, Tucker Woods, DO, CarePoint’s director of emergency care, told The Jersey Journal.
“I think [the online system is] attracting patients that we didn’t get before, because they’ll do a Google search on something like ‘where can I go for ankle pain’ and they’ll see they can register from home,” he told the paper.
And in regard to wait times, Dr. Woods said, “Our waiting room wasn’t bad to begin with, and I think it’s even better now.”
More articles on patient flow:
Marketing makes all the difference in improving patient flow
1-hour ER wait times drive Thomas Health CEO’s pledge to increase staff size, patient education
Have an ER overcrowding problem? This man says he can help
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