To compile the annual Physician Wait Time Report, now in its ninth year, Vitals gathered data from patient-reported wait times from 2008 through the end of 2017. Vitals also surveyed over 675 online respondents in a March 2018 poll.
Here’s the correlation between the average patient wait time and a physician’s average rating on Vitals.
Five-star rating: 13 min, 17 sec
Four-star rating: 21 min, 32 sec
Three-star rating: 22 min, 11 sec
Two-star rating: 29 min, 34 sec
One-star rating: 34 min, 11 sec
More articles on patient engagement:
Healthgrades, MGMA release analysis of 7M patient reviews: 5 takeaways
Physicians praying with patients — does religion belong in exam rooms?
Mayo Clinic, Mytonomy to develop patient education videos on breast cancer
