Using Patient Engagement to Address Concern Over the Coronavirus

Despite the latest Situation Summary from the CDC, which indicates the new coronavirus “is NOT currently spreading in the community in the United States”, some media coverage suggests we should be prepared for a pandemic.

Note: This article originally appeared on CipherHealth's website

In either case, the level of concern among the general population is rising – and this has particular ramifications for hospital personnel charged with patient screening and also for care team members looking after existing patients who may have concerns about being exposed to the virus while being treated for something else.

Whether reacting to an imminent threat such as the coronavirus, or being prepared for future outbreaks, using automated outreach to provide preventive education and reminders, along with continual patient assessment through purposeful rounding, can help not only streamline information collection, but accurately record data to improve patient engagement for future hospital preparedness and response efforts.

Coronavirus: The Facts
As of this writing, there have been 12 confirmed cases of the new coronavirus in the U.S., and hospitals across the country are preparing. As reported by Associate Professor of Medicine for Duke University, Cameron Wolfe, in The Chronicle, “the foremost step to handling a potential case is risk assessment.” In short, if a person hasn’t been in China over the last 14 days, the risk is very low. Click here to continue>>





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