The HCAHPS summary star rating is the average of the star ratings of the 10 topic-specific HCAHPS measures. The HCAHPS summary star rating combines information about different aspects of patient experience of care to make it easier to compare hospitals. The figures are from the CMS Hospital Compare website and represent data released Jan. 26, based on data from July 1, 2020, to March 31, 2021 — three quarters rather than the customary four.
Users should interpret the data with caution, as it’s based on “fewer months of data, fewer discharged patients and fewer hospitals than normal,” according to CMS.
The hospitals below received a four-star patient experience summary rating.
Maryland’s top-rated hospitals for patient experience:
Garrett County Memorial Hospital (Oakland)
Johns Hopkins Hospital (Baltimore)
University of Maryland St. Joseph Medical Center (Towson)
Walter Reed National Military Medical Center (Bethesda)
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
