The HCAHPS summary star rating is the average of the star ratings of the 10 topic-specific HCAHPS measures. The HCAHPS summary star rating combines information about different aspects of patient experience of care to make it easier to compare hospitals. The figures are from the CMS Hospital Compare website and represent data released Jan. 26, based on data from July 1, 2020, to March 31, 2021 — three quarters rather than the customary four.
Users should interpret the data with caution, as it’s based on “fewer months of data, fewer discharged patients and fewer hospitals than normal,” according to CMS.
The hospitals below received a four-star patient experience summary rating.
Kentucky’s top-rated hospitals for patient experience:
Baptist Health-Corbin
Baptist Health-La Grange
Baptist Health-Lexington
Baptist Health-Paducah
Baptist Health-Richmond
Blanchfield Army Community Hospital (Fort Campbell)
Harrison Memorial Hospital (Cynthiana)
Lexington VA Medical Center
Monroe County Medical Center (Tompkinsville)
Spring View Hospital (Lebanon)
St. Elizabeth-Edgewood
St. Elizabeth-Florence
St. Elizabeth-Fort Thomas
Whitesburg Appalachian Regional Healthcare Hospital
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